Notification Detail :
RBI/2015-16/61
DCBR. CO.BPD.(PCB).MC.No 15/12.05.001/2015-16
July 1, 2015
The Chief Executive Officers of
All Primary (Urban) Co-operative Banks
Dear Sir,
Master Circular on Customer Service - UCBs
Please refer to our Master Circular UBD.BPD.(PCB).MC No. 10/ 12.05.001/2014-15dated July 1, 2014 on the captioned subject (available at RBI websitewww.rbi.org.in). The enclosed Master Circular consolidates and updates all the instructions / guidelines on the subject issued up to June 30, 2015 and mentioned in the Appendix.
Yours faithfully,
(Suma Varma)
Principal Chief General Manager
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